# Luma — client content workbook

Private evaluation. Keep personal records, passwords and access codes out of this file.

## Business facts
- Actual business name, descriptor and coverage:
- Public contact method and verified destination:
- Actual hours, appointment confirmation and cancellation terms:

## Three service scopes
### New patient conversation
- Actual name and purpose:
- Included work:
- Exclusions and condition limits:
- Price or estimate basis:
- Duration and preparation:

### General dental appointment
- Actual name and purpose:
- Included work:
- Exclusions and condition limits:
- Price or estimate basis:
- Duration and preparation:

### Appearance consultation
- Actual name and purpose:
- Included work:
- Exclusions and condition limits:
- Price or estimate basis:
- Duration and preparation:

## Design-specific review
Consultation-led practice presentation. Review these practical questions with the owner:
- Ask the reception team which appointment is appropriate for a conversation about the practice’s services. A general inquiry does not require a medical history.
- Confirm the consultation fee, visit length, location and arrangements directly with the practice before attending.
- The practice will explain how to share any information it needs. Do not upload patient photographs or clinical records through a general website inquiry.

## Images and content
- Authorized image source and permission:
- Accurate alternative text and caption:
- Remaining fixed HTML copy and page metadata reviewed:

## Acceptance
- Saved settings reopened and installed in the working website folder:
- All three pages, all three service links, mobile, enlarged text and keyboard checked:
- Inquiry delivery tested only when authorized:
- Editable handoff draft saved and reopened:
- Remaining issues and applicable commercial-use approval:

## Third page content
Meet the practice
- Ask about the services: The reception team can explain which appointment types the practice currently offers. Any assessment of suitability or discussion of treatment takes place with the dental professional through the practice’s own process.
- Know the arrangements: Confirm the appointment fee, location, timing and access information. If you would like to discuss a particular service, check that it is available before arranging a visit.
- A considered next step: A consultation is a chance to receive information from the practice. Ask for an explanation of any proposed options, fees and next steps before making a decision. No treatment outcome is promised by this example site.